Supplier of Last Resort Service
Coverage of customers by the Supplier of Last Resort is obtained automatically, requiring no action on their behalf, namely requiring no signing of a Supply Contract or payment of a guarantee. The supply of electricity is temporary and for a maximum period of three (3) months from the date of commencement of customer representation by the ESLR, as defined by the System Operator, so that customers have sufficient time to conclude a new Supply Contract with the Supplier of their choice.
After the end of the quarter, if the customers in question have not concluded a Supply Contract, the following take place:
• Small Customers (Home customers and non-Home customers with power of up to 25kVA) automatically switch to the Universal Service Provider, without having the power supply to their properties interrupted.
• Large Customers (non-Home customers with power of over 25kVA) are represented for a short period of time, until the ESLR is informed on their change of representation or the deactivation of their meter, by the competent Network Operator.
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The percentages of increase on the supply tariffs (supply charges) of ELPEDISON for the period from 29.09.2020 until 28.09.2022, according to RAE decision No 1352/2020 is as follows:
(a) 5% on the wholesale market cost for High Voltage customers
(b) 8% on the current Medium Voltage tariffs for Medium Voltage customers
(c) 8% on the current Low Voltage tariffs for Low Voltage customers
Customers will be charged for the services provided by the Supplier of Last Resort by issuing and sending a Consumption Bill. In addition to the charge for the energy supply services provided, the Consumption Bill also contains the Regulated Charges, the corresponding taxes and the Charges payable to third parties in line with the applicable legislation.
You may enter into a Supply Contract with a Supplier of your choice at any time and leave the ESLR at any time. The termination of the electricity supply from the ESLR takes place immediately following the activation of the Declaration of representation to your new Supplier, as this day is determined by the competent Operator and is notified to the ESLR, to the new Supplier and to you.