The Customer is the Source of our Energy!
CUSTOMER SERVICE
ELPEDISON proves continuously in practice that it stands by its customers, not only contributing to the reduction of their business energy cost but also providing consulting services for any energy related issue, through its highly trained personnel.
Furthermore, we effectively and consistently address any customer issue on the basis of the Management Code of Consumers' Requests & Complaints, as this is defined by the Electricity Supply Code for Customers (GG B' 832/09.04.2013) and the Management Code of Consumers' Requests & Complaints, as this is defined by the Natural Gas Supply Code for Customers (Β’ 1969/01.06.2018).
Furthermore, we effectively and consistently address any customer issue on the basis of the Management Code of Consumers' Requests & Complaints, as this is defined by the Electricity Supply Code for Customers (GG B' 832/09.04.2013) and the Management Code of Consumers' Requests & Complaints, as this is defined by the Natural Gas Supply Code for Customers (Β’ 1969/01.06.2018).
At ELPEDISON, you, our Customer, are the source of our energy. We offer you constantly support through a dedicated and effective After-Sales team, to which you can address any questions or concerns you may have regarding your electricity supply.
Contact us at customercare@elpedison.gr
