CUSTOMER SERVICE

Next to you and through a Videocall!

ELPEDISON Customer Support through Videocall

ELPEDISON constantly proves in practice that it is next to its customers through its well-trained staff and Customer Service team.

ELPEDISON presents a new way for Customer Service through a Videocall for the immediate management of customer requests with efficiency and consistency.

Book your online appointment today with one of our representatives for remote customer service, without physical contact through a Videocall.

The process is simple!
  • Click here.
  • Submit your details and the date and time that facilitates you.
  • One of our representatives will contact you via videocall.
At ELPEDISON, you, our Customer, are the source of our energy.

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ELPEDISON IS ALWAYS BY YOUR SIDE!

In ELPEDISON we keep your personal data totally safe! Please read our new privacy policy that keeps your data protected.

ELPEDISON asks for your consent to send its newsletter to your e-mail. Your e-mail will be used only by ELPEDISON and will not be disclosed to third parties even if the newsletter relates to products and / or services of third parties which ELPEDISON maintains trade cooperation with.

You can at any time revoke your consent by following the link at the bottom of each newsletter "If you wish to not receive this email, you can unsubscribe here".

For more information on the processing of your personal data and your rights, read the ELPEDISON's Data Protection Statement by clicking here.

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ELPEDISON ALWAYS BY YOUR SIDE!

In ELPEDISON we keep your personal data totally safe! Please read our new privacy policy that keeps your data protected.

ELPEDISON as Data Processing Manager collects your data (Name, Surname) registered in the Elpedison Customer Service Quality Survey form, which is strictly necessary for the purposes of research after consent which may be revoked at any time.

The survey is conducted by Survey Monkey on behalf of ELPEDISON for the exclusive purpose of improving ELPEDISON's services.

Your data is retained for as long as it takes to complete the search.

For more information on the processing of your personal data and your rights, read the ELPEDISON Data Protection Statement by clicking here.

Customer Service

18128

Mon-Sat 8:00-21:00/ Sun 9:00-17:00
customercare@elpedison.gr

ELPEDISON Shops

Kifissias Av 283, 145 62 - Kifissia Mon-Wed-Sat 10:00-16:00 / Tue-Thu-Fri 10:00-21:00 

Points of Presence

For points of presence details and shopping hours, click here.

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